A photo is an observation

The model sees the colors recorded in an image. It does not see the person under every light. Camera white balance, exposure, filters, makeup, reflected light and hair dye can all change the visible evidence. A different result does not mean that a person has literally changed seasons.

Four possible outcomes

A matched result gives one styling reference. An ambiguous result gives two candidates worth comparing. An insufficient result means there is not enough evidence to choose. An invalid-photo result means the input failed a quality check. These states are deliberately different: an unsuitable photo should not receive a default palette.

Compare controlled changes

Retake a photo in even daylight with similar framing and no deliberate filters. If two acceptable photos still differ, compare the suggested palettes with real fabric rather than repeatedly submitting images until you get a preferred label. There is no calibrated confidence percentage in this product.

Photo and quiz can disagree

The photo path uses a visual model; the quiz uses your answers and heuristic rules. A quiz answer about natural hair may differ from dyed hair visible in a photo. An unsure answer is better than a guess. Neither path has been validated as a professional assessment, and agreement between them does not prove accuracy.

Use what is actionable

Look for useful overlap: a neutral you enjoy, a lip color to try, or a less contrasting combination. Keep the recommendations that help and leave the rest. Read the analysis method and photo privacy pages if you want to understand what is sent, what is saved and what a shared link contains.

Keep exploring

Try photo analysis · Take the no-photo quiz · Explore all twelve palettes